The Great Christmas Feast 2024
FAQs

You’ll find answers to all your most pressing questions below.

If you still haven’t found the answer you were looking for, please get in touch with our extraordinary team.
T: 0207 129 7365
E: hello@thelostestate.com

What should I expect?

The Great Christmas Feast is London’s ultimate festive night out. For one night only, you are Dickens’ guest as he unveils a ghostly Christmas story. legendary night of bewitching storytelling, festive feasting, and Yuletide mixology awaits…

Think of it as a wondrous Victorian bar serving theatrical contemporary takes on 19th Century concoctions, an extraordinary Dickensian restaurant full of deliciously steaming Yuletide dishes by star Exec Chef Ash Clarke and a ravishing retelling of the festive classic A Christmas Carol, by none other than Charles Dickens himself.

At the Great Christmas Feast, we specialise in weaving these elements into one. You may be served food as part of a story or discover you and your table swept up into the tale itself.

For more than that, you’ll simply have to join us.

What are the ticket types?

We have three ticket types on offer which all include our bewitching Christmas Carol experience:

Charlie’s Circle “Royale”, from £269.50pp

Our exclusive VIP experience includes:
VIP private luxury booth style seating for 2 or 3
– A welcome glass of Champagne and after-dinner digestif
– Canapés and three-course Victorian feast
– Priority entry, check-in and coat check

Must be purchased in a minimum of two. For purchases for parties larger than 3, you will be split over multiple booths.

Charlies’ Circle, from £199.50pp

Our most popular experience includes:
– Private table centred around the main stage
– A welcome drink
– Coat check
– Three-course Victorian feast

Must be purchased in a minimum of two.

Classic Dining, from £149.50pp

Our standard dining experience includes:
– Three-course Victorian feast
– A seat on a shared table in and around the heart of the action.

 

Perfect for group bookings. For parties larger than 8 guests, please contact our Box Office whose details are at the top of this page. 

What are the performance dates?

 Friday 8th November 2024 – Sunday 12th January 2025

Evenings: 7pm (doors from 6pm)
Matinees: 1pm (doors from 12pm)

November

Evenings: Tuesday – Sunday
Matinees: Saturday – Sunday

December

Evenings: Monday – Sunday
Matinees: Monday – Sunday
24th, 26th, 31st December – Matinees Only

January

Evenings: Tuesday – Sunday
Matinees: Saturday – Sunday

1st January – Matinee Only

What are the timings?

The doors to Charles Dickens’ home will open before his annual feast begins. Arrive early to take in your surroundings, get settled in your seat and order some drinks before the greatest festive tale ever told is born.

Matinee performances: doors open at 12pm, experience begins at 1pm
Evening performances: doors open at 6pm, experience begins at 7pm

The show running time is approximately 3 hours and 30 minutes.

Is there an age limit?

Older children are permitted when accompanied by an adult. Recommended minimum age is 13; the show contains some profanity and references to drug use.

Where is the venue?

The Lost Estate
9 Beaumont Ave
London W14 9LP

Just 2 minutes walk from West Kensington tube and 10 minutes walk from Earls Court tube.

I have accessibility requirements, can I still visit?

The Great Christmas Feast is an accessible event and we are committed to making everyone’s visit as enjoyable and easy as possible. The venue is wheelchair accessible and the entrance to the venue is straight off street level. 

We can provide a parking space for blue badge holders, please contact us to reserve this in advance.

This experience contains flashing lights; theatrical fog and haze effects; sudden loud noises; areas of low lighting; uneven surfaces and temporary blackouts.

If you have access requirements please email hello@thelostestate.com or call us on 0207 129 7365 so we can organise your stay at the Dickens Household.

What is the food menu?

The Great Christmas Feast kitchen is run by Exec Chef Ash Clarke (previously Gordon Ramsay Group, Temper Soho and Smokestak) alongside a brilliant team of chefs. Ash’s food for the Great Christmas Feast is a fusion of historical Victorian dishes and modern technique, from Dickensian street food to unctious roasts with all the trimmings.

All of Ash’s mouth-watering menus will be released very soon because perfection doesn’t happen overnight – Charlie himself would concur with that...

The three-course feast is able to cater to most dietary requirements (pescetarian, vegetarian, vegan, gluten-free and dairy-free) and most allergen requirements.

How do you cater for dietary and allergen requirements?

All of our ticket types include our 3-course set menu. Whilst we can cater for dietary/allergen requirements, we cannot cater to personal food preferences.

Full set menu and allergen information will be released soon.

You must complete a dietary requirements form at least 48 hours before your visit if you have any dietary or allergen requirements, or require the vegetarian or vegan option. The form will be sent to you by email ahead of your visit.

We can accommodate pescatarian, vegetarian, vegan, gluten-free, dairy-free, and most major allergies however there are limitations with severe allergies and some religious requirements.

As allergens are present in our kitchen, we cannot guarantee dishes are 100% allergen-free. We, therefore, advise guests with severe allergies to assess their own level of risk before consuming items from our menu.

We do not have any treatments for anaphylaxis in the venue therefore each guest is responsible for their own medicines or auto-injectors, if needed.

We don’t allow you to bring your own food or drinks to the show and will operate a bag search on entry.

Are drinks included in my ticket?

No, drinks are not included in the ticket price, except Charlie’s Circle (includes 1 welcome drink per person) and Charlie’s Circle “Royale” (includes 1 glass of champagne and 1 digestif per person). 

Our in-house bar offers a fantastic menu of cocktails, wines, beers and non-alcoholic drinks. The bar is cashless.

Is there a dress code?

Nothing is compulsory at the Great Christmas Feast, you can come as you wish.

However, we would love to see you dressed up. Whether that’s your Dickensian best or more contemporary finery, nothing makes a night at the Feast more special than a room full of London’s most upstanding ladies and gentlemen.

And in case you’re worried you’ll be alone…the vast majority of guests attend our events dressed up. So go for it. You won’t be alone…

Can I take photos and videos?

Absolutely! However, we please ask that you be mindful of others around you. Please keep the flash off and the screen brightness low, particularly during moments of theatrical performance.

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